Where are you located and what are your hours of business?
Our farm is located at the address below. Our hours of business are 8am-5pm EST Monday through Friday and 9am-12pm on Saturdays.
Hancock Seed Company
18724 Hancock Farm Rd
Dade City, Fl 33523
Can customers come by your farm and pick up the products?
Customers are more than welcome to come by our farm and pick up seeds during business hours. We recommend giving our office a call at 1-800-552-1027 to ensure that the seed is in stock before driving to our location.
Do you have a Catalog?Unfortunately, we do not currently have a catalog because we place items on sale frequently and some products come and go with the season. We try to keep our website as up-to-date as possible and if you ever have any questions, you can contact us at 1-800-552-1027.
Is tax included in the seed price?Grass seed is an agricultural tax exemption and tax is not charged on any of the seeds.
When will my credit card be charged?
Your card will be charged when the order is placed, regardless of the status of the product (i.e. in stock, out of stock, back-ordered, etc.). You will be notified promptly of your order status after placing the order.
Do you sell seed that is safe for human consumption?
We do not have any seed that is food-grade. We do not process or clean our seed for human consumption. All the seeds that we sell are strictly for planting.
What is the difference between coated and raw seed?
For grasses, the coated seed has a clay-based coating around the seed that aids in moisture retention for germination. Birds tend not to eat the coated seed, and it is easier to see where the seed has been spread. The coating takes up some weight of the bag however, which means less seed per lb., but you are getting the added benefit of the coating. The raw seed is just how it sounds—not coated or mixed with anything.
For legumes, the seed is coated in the inoculant or "pre-inoculated." An inoculant is a type of nitrogen-fixing bacteria for legumes that allows the plant to convert atmospheric nitrogen into ammonia nitrogen, a form usable by the plant.
What is the difference between Argentine and Pensacola Bahia?
Argentine Bahia is commonly used for lawns due to its appealing appearance. The Argentine Bahia has wide, dark green blades and has fewer seed heads than Pensacola Bahia. The Pensacola Bahia is typically used on roadsides and pastures because it is cost effective and tends to grow better in sandier soils. Pensacola Bahia has a thinner blade and is a prolific seed head producer once established.
What is the difference between hulled and unhulled seed?
Naturally, Bermuda seed has an outer casing around the seed. Unhulled Bermuda seed has this outer casing left on, which gives it an extra layer of protection but extends the germination time. Hulled Bermuda seeds have this outer casing removed, which helps the seed germinate quicker but gives it less protection. Unhulled Bermuda is typically used when the planting conditions are not optimal (i.e. no irrigation, poorer soil, etc.). Hulled Bermuda seeds need adequate water for germination and plenty of nutrients in the soil.
If I order plugs, when will they ship?
Our lawn plugs ship on Monday if your order is placed by the previous Friday at 11 am EST. Any order that is placed after 11am EST on Friday, will be shipped a week from the following Monday.
How long can I store grass seed before it goes bad or expire?
Seed doesn’t “go bad” like milk does but it will lose its germination potential the longer that it is stored. We recommend purchasing the seed during the season that you are planting it but if you have any extra seed, you can store it in a cool, dry location for approximately one year.
What spreader setting should I use?
There is not a list of spreader settings that apply to all different brands of spreaders. You can utilize the seed setting chart that came with your spreader as a basic guide, and adjust accordingly. Most spreaders have setting charts online by spreader model if you do not have the paperwork with your spreader.
If I Order Plugs, When Will They Ship?
For orders shipping to Florida, orders need to be placed by 5pm on Mondays for shipping on Wednesdays. For other states outside of Florida, orders need to be placed by 5pm on Thursday for shipping on Mondays. Any orders that are placed after the cut-off times, will be shipped the following week.
When Will My Credit Card Be Charged?
Your card will be charged when the order is placed, regardless of the status of the product (i.e. in stock, out of stock, back-ordered, pre-ordered, etc.). We strive to have orders shipped as quickly as possible and you will receive a shipping notification as soon as the order is processed.
Do You Ship Outside of the United States?
Yes, we can ship outside of the U.S. If you are looking to place an international order, you can submit an international order form or email email@example.com with any questions.
What Should I Do If My Merchandise Arrives Damaged?
We strive to send you great quality products with no complications but sometimes problems occur during transit. If you receive a shipment from our company and the package was damaged, please take a picture of the damage and send the pictures to firstname.lastname@example.org along with your invoice number and how much seed was lost. We are happy to assist you if your package is damaged and seed is lost.
Can Customers Come By Your Farm And Pick Up The Products?
Customers are more than welcome to come by our farm and pick up seeds during business hours. Please call our office 1(800-552-1027) or email email@example.com to place a store pick-up order and ensure availability of products. Orders must be picked up within 7 days.
What Products Are Free Shipping?
Most of our smaller bags such as the 1, 5, 10, and 25 lb. bags have free shipping to the contiguous United States. Our 50 lb. bags are not free shipping but we do offer our discounted shipping rates for those products. If you are interested in a larger quantity of seed (i.e. 250 lbs. or more), you can submit an eQuote for additional discounts on the seed and discounted shipping.
What Carriers Do You Use To Ship Products?
Most orders that are 10 lbs. or less will be shipped via the United States Postal Service. Orders that are more than 10 lbs. but less than 250 lbs. typically will be shipped via UPS. Larger quantity orders (i.e. 250 lbs. or more) will be more cost efficient to ship via LTL Freight on a pallet.